Marketing is EASY.
And AI is reminding us of that, loud and clear!
Until recently, marketing was all about complexity.
We were told it had to be about:
→ Overly complex campaign structures
→ Granular tracking and hyper-segmentation
→ Complex attribution models
→ Endless loyalty retargeting loops
→ Growth "hacking"
Technology and over-engineering hijacked marketing.
Overshadowing creativity and fundamentals.
But marketing scholars (like Byron Sharp) had already warned us:
If you want to grow your brand,
focus on maximising your brand's "mental availability".
Prioritise branding, mass-reach always-on advertising and mass marketing initiatives. Instead of over-targeted campaigns and loyalty loops/hacks.
Looks like those academics got it spot-on.
Fast forward to today,
two forces are pushing us back to the fundamentals:
👉 Privacy regulations killed granular targeting and reporting.
👉 AI rewrote consumer behaviour and advertising operations.
AI makes things simple again:
→ Consumers have a chat with AI bots instead of performing granular searches.
→ AI-driven campaigns outperform old-school media buyers.
Eg PMax and Demand Gen in Google Ads just need strong creative and a budget (more or less).
No complex targeting, personas, attribution etc.
Just press a button and enjoy 🏖️
But there's more.
The latest GEO (Generative AI Optimisation) guidelines emphasise omnipresence across digital and offline spaces, rather than SEO engineering and hacks.
AI doesn't care how meticulously your site is SEO-optimised.
AI cares about one thing:
💡 People talking about your brand.
On social media, Reddit, forums, reviews, offline interactions,
and subsequently, in AI-bot conversations.
The more your brand is discussed,
the higher the chance AI chatbots will mention it.
It's a virtuous circle even a kid could understand. 🔄
Brand Popularity → AI Mentions → More Customers.
What a news! 😅
So we're transferring human "mental availability" to an AI's "brand availability". (just because AI doesn't have a mind, yet!)
This leaves us with two choices:
1. Embrace the new reality and get back to the fundamentals of brand building.
2. Keep doing what we've done for the past 15 years and cross our fingers.
Any marketers out there with a different take?