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OpenAI's product maze is becoming a user problem

I thought OpenAI’s ecosystem couldn’t get any worse.

 

I was wrong.

 

Codex is now the ChatGPT app.

 

But wait…
The “normal” ChatGPT desktop app still exists.
It's been renamed to ChatGPT “Classic”.

 

But wait…
Inside the new ChatGPT app, I can choose between:
• ChatGPT Work
• Codex
What's the difference??

 

But wait…
Inside both ChatGPT Work and Codex, I can access my existing ChatGPT web conversations and continue them in a smaller side panel.

 

But wait…
ChatGPT Work is also available on the web.
There, I can choose between Work and “normal” ChatGPT.
What's the difference?

 

But wait…
When I start a new chat from the desktop app side panel, is it a GPT Work chat or a "normal" chat?
Then, I can even integrate a web conversation into an "offline" Codex chat.

 

As if this wasn't confusing enough,
GPT 5.6 Sol has a Max effort that is not the actual max effort. Ultra is more max than Max 😅.
I'm a Pro subscriber, but the Pro model is only available in "Chat" mode, not in ChatGPT Work.
I guess in "Work" mode Ultra replaces Pro?

 

Honestly,
what a mess!! 🤣

 

I can see only one possible rationale.
OpenAI may be trying to separate casual consumer use from more advanced, work-oriented use.

 

"Classic" stays free or inexpensive.
Work eventually becomes usage-based, more like Codex.

 

Strategically, it might make sense.
But the current product experience is a total disaster.

 

Same account, same conversations,
but different interfaces, different names, different models.

 

Same features? not clear.

 

Same billing, but different limits logic.

 

OpenAI, I've been a loyal paying subscriber since early 2023, now send a product manager into the comments to explain this!

 

ChatGPT desktop welcome screen announcing “Codex is now the ChatGPT app”, with options to keep coding and work across apps.
ChatGPT Work desktop interface alongside a menu of ChatGPT tools and GPTs, illustrating overlapping products and model choices.
ChatGPT desktop interface showing a switch between ChatGPT Work and Codex, plus a separate ChatGPT chat window set to Pro.
ChatGPT desktop welcome screen announcing “Codex is now the ChatGPT app”, with options to keep coding and work across apps.