CMOs must be marketers first, not just leaders
I strongly disagree with this.
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I even had a “heated” comment exchange with Jon Evans about it.
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A CMO is not just another leader.
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If CMOs, who literally have “marketing” in their title, stop doing marketing and become “just” leaders, what distinguishes them from any other executive?
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How are politics, people, planning and persuasion unique to a CMO?
Aren’t these skills expected from a CFO, CTO, COO, or any leader in general?
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Maybe, and I say maybe, only the CEO can afford to be “just” a leader.
Every other C-level executive has a functional responsibility first.
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Leadership comes on top.
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Leadership is the multiplier.
Functional expertise is the non-negotiable base.
HBR has a piece right on this concept.
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Of course, C-level executives don’t do the hands-on work themselves.
But that doesn’t mean they stop doing their function.
A CFO remains an expert in finance.
They still manage the company’s financials and discuss them in depth during investor calls.
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The same applies to a CTO.
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Nobody has ever argued:
“By the time you become a CFO, you aren’t really doing finance anymore.”
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So why should that be true for a CMO?
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At the very least, a CMO should define the marketing vision and strategy in detail.
Then delegate implementation to their teams.
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A CMO is also the ultimate owner of the brand.
That doesn’t mean micromanaging the brand manager.
It means taking ultimate responsibility, and therefore ownership, of the brand.
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If you’re a CEO and apply only these four Ps when hiring your next CMO, you’ll hire a polished corporate politician rather than a marketer.
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That is the exact opposite of what marketing needs.
Especially in the Age of AI when change happens at light speed.
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I believe this mindset helps explain a brutal gap:
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• 43% of CEOs grade their CMOs a “C” or “D” on their ability to drive company growth.
• Only 16% receive an “A”.
• Just 32% of CEOs trust their CMOs, compared with 90% who trust their CFOs.
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According to the Journal of the Academy of Marketing Science study, 54% of CMO roles are misaligned.
Meaning, occupied by the wrong people.
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That creates a vicious circle.
Almost any corporate worker can learn to become a good corporate politician.
But that doesn’t mean they can drive growth through marketing.
So they don’t make much impact.
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But the less impact they make, the more politics they need to justify their position.
The less impact and the more politics they do, the less their CEOs trust them.
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A CMO must be a marketer first, and then become more than that.
But they cannot stop being one.
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