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I'm Giacomo

Making sense of the AI Marketing revolution

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Portrait of Giacomo Iotti with short dark hair and brown eyes, wearing a dark turtleneck and a dark checkered blazer against a dark background.
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Repeat with me:

 

ChatGPT is not an AI model.
ChatGPT is not an AI chatbot.
ChatGPT is not a search engine.

 

ChatGPT is becoming something much bigger.
A whole new marketing ecosystem.

 

This week, OpenAI launched Apps, open to everyone.
Yes, even in the EU & CH 😀

 

Any developer can now build an app for ChatGPT.
Apps can be triggered manually in normal conversations, by typing @ + AppName. But OpenAI is already “experimenting with ways to surface relevant, helpful apps directly within conversations—using signals like conversational context, app usage patterns, and user preferences.”

 

Translation 👇
Apps will seamlessly activate in conversations without users even realising it.

 

You’re discussing options for a ski vacation?
ChatGPT triggers Booking[.]com and TripAdvisor to improve the answer and link to hotels and packages.

 

You’re looking for Christmas recipes?
ChatGPT triggers Instacart and seamlessly suggests ingredients to buy 🛒

 

Now the real question for marketers:
How do I make sure my app is triggered instead of a competitor’s?

 

That question is worth $$$.
And right now, nobody knows the answer.

 

But one thing is certain: sponsored placements are coming.

 

OpenAI is already “exploring additional monetization options over time, including digital goods.”

 

Meaning -> one way to get triggered will be to pay OpenAI.
Déjà vu of the Apple App Store? 😅

 

The marketing world is being completely rewired.
The only question left:

 

Are we ready for it?

 

ChatGPT Apps interface showcasing Zillow and various app integration options.